Venyrs AI ("Venyrs," "we," "us," or "our") operates the website venyrs.ai and provides AI-powered booking and marketing services for event venue owners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Section 6 explains what this website itself runs in your browser, what is on by default, and how to turn it off at any time with the Privacy choices button.
1. Information We Collect
Information You Provide
Account and onboarding data: Name, email address, phone number, venue name, venue address, business registration or EIN, time zone, and other details you submit during onboarding.
Venue information: Descriptions, photos, packages, pricing, policies, amenities, parking details, and service areas you provide to configure your AI booking system.
Payment information: Billing details processed through our third-party payment processors. We do not store your full credit card number on our servers.
Communications: Messages, emails, and other communications you send to us or through our platform.
Booking Leak Audit and contact requests: The name, email, phone number, venue details and answers you enter on this website are sent to our CRM (HighLevel) so we can respond.
Information Collected Automatically
Technical request data: As with any website, our hosting provider (Vercel) receives technical data such as your IP address and browser type in order to deliver pages.
Website analytics (on by default; you can turn it off): Vercel Web Analytics records pages viewed, the referring site, filtered query parameters, approximate location, browser, operating system and device type. Vercel Speed Insights records page performance measurements with the page address, network speed, browser, device, operating system and country. See Section 6.
How you found us (on by default; you can turn it off): The first page recorded in the browser tab while measurement is on, normally the page you arrived on (known public pages only), the referring site's domain (only if measurement was on when you arrived, before you moved to another page), campaign tags (utm_source, utm_medium, utm_campaign), the type (not the value) of any ad click ID, and the time to the minute. Pages you viewed in the tab while measurement was off are not used. This is kept in that tab's session storage only and sent with a Booking Leak Audit request to our CRM. See Section 6.
Information from Third Parties
Lead data: When event planners inquire about your venue through ads, landing pages, or the AI booking agent, we collect their name, email, phone number, event date, guest count, event type, and budget.
Platform integrations: Data from connected platforms including Google Business Profile, Meta Business Suite, and CRM systems.
2. How We Use Your Information
To provide, maintain, and improve our AI booking system and marketing services
To configure and train your AI booking agent with your venue's information
To run advertising campaigns on your behalf (Google Ads, Meta Ads)
To send and manage SMS messages, emails, and automated follow-ups on your behalf
To generate reports, dashboards, and performance analytics
To process payments and manage your subscription
To communicate with you about your account, updates, and support
To comply with legal obligations and enforce our terms
To detect and prevent fraud, abuse, or security incidents
3. How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
Service providers: We use third-party tools to deliver our services, including CRM platforms, ad networks, email/SMS delivery services, payment processors, and analytics providers. These providers access data only as needed to perform their functions.
Advertising platforms (client services): We share limited data with Google and Meta to run and optimize ad campaigns on your behalf. This describes our work in our clients' ad accounts, not tracking on this website (see Section 6).
AI and automation services: Lead and venue data is processed by AI systems to power your booking agent, generate responses, and automate follow-ups.
With your consent: We may share information when you direct us to or give explicit consent.
Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. SMS and Email Communications
Our services include sending SMS messages and emails on behalf of venue owners to their leads and clients. These communications are sent through compliant messaging infrastructure and include:
AI-generated responses to venue inquiries
Tour booking confirmations and reminders
Follow-up sequences and nurture campaigns
Promotional messages about venue availability
All SMS communications comply with TCPA regulations. Recipients can opt out at any time by replying STOP. All email communications comply with CAN-SPAM requirements and include an unsubscribe option.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you cancel your subscription, we retain your data for up to 90 days to facilitate reactivation, after which it is deleted or anonymized. We may retain certain information longer as required by law or for legitimate business purposes (such as resolving disputes).
6. Cookies, Browser Storage and Your Choices
This section covers the venyrs.ai website. Venyrs does not place Google Analytics, Google Ads conversion tags or a Meta Pixel on this website's own pages. The advertising work described in Sections 2 and 3 happens in our clients' ad accounts.
Analytics and source attribution (on by default)
This website does not show a cookie or consent banner. Analytics and source attribution are on by default, and you can turn them off at any time. While on, this covers Vercel Web Analytics and Vercel Speed Insights, a few site events (such as clicks towards the Booking Leak Audit), and the "how you found us" details described in Section 1, which are sent with a Booking Leak Audit request. Vercel states that Web Analytics uses no cookies and identifies visitors only by a hash of the incoming request, which it discards after 24 hours. Booking, contact and the rest of the site work the same whether it is on or off.
To turn it off, use the Privacy choices button in the footer or above and choose Don't allow. Your choice is stored in this browser, so it still applies when you come back or reload, until you turn analytics and source attribution back on or clear this site's browser storage. It applies only to this browser, and clearing this site's browser storage removes it. Turning it off stops future collection in this browser and removes the "how you found us" record from your open tabs on this site. It cannot delete data already sent to Vercel, or details already sent to our CRM with an earlier request. To ask about that data, see Section 8.
Third-party services
These services come from other companies. Videos, calendars and forms load with the page that contains them, and the analytics setting does not control them. Chat loads when you use the Chat button and stays on for that browser tab. You can stop loaded chat from Privacy choices; stopping it reloads the page. We say what we have observed, but we do not control these providers or what they collect:
Live chat, provided by HighLevel (LeadConnector): runs HighLevel's scripts on this website. HighLevel stores visit and source details in this site's browser storage, such as page addresses including ad tags and click IDs, the referring site, and fields for Meta browser identifiers. It sends session data to HighLevel's servers and may set its own cookies. When you stop chat, we remove the HighLevel storage keys we know of on this site. We cannot delete what HighLevel holds. You can also reach us through the contact page or at hello@venyrs.ai.
Scheduling calendars, provided by HighLevel: load in a frame from HighLevel's servers and can use their own storage. The Booking Leak Audit calendar has been observed loading HighLevel analytics scripts and Meta's pixel library inside its frame. We have not verified what, if anything, those scripts send. We do not put your details into the calendar's address, so you type them in the calendar yourself, and what you enter there goes to HighLevel.
Videos, provided by YouTube (Google): the player loads from youtube-nocookie.com. YouTube may still set cookies or other storage and collect viewing data under Google's policies.
Support form, provided by ClickUp: loads in a frame from ClickUp's servers, which can use their own cookies or storage.
What this website stores in your browser
Your privacy choice (vy_consent_v1, local storage): written only when you make a choice in Privacy choices, such as turning analytics and source attribution off. It holds that choice and the minute you made it. No identifier. A choice to turn it off stays in this browser until you turn it back on or clear this site's browser storage. A choice to turn it back on lasts up to 180 days; after that it is removed and the default (on) applies, starting a new "how you found us" record.
How you found us (vy_attr_v1, session storage): only while analytics and source attribution are on, and only for that tab. It is deleted when you close the tab, turn it off, or your choice expires.
Chat loaded (vy_chat_v1, session storage): records that you loaded chat in this tab, so it stays available. It is deleted when you close the tab or stop chat.
Unsent Booking Leak Audit details (vy_book_draft_v1, session storage): written only when stopping a service reloads the audit page while you are filling it in, so that your typing is not lost. It is deleted as soon as the page reloads.
Client onboarding: the onboarding pages keep the name, email and phone number you enter in the tab's session storage to pre-fill later onboarding steps. They are cleared when you close the tab.
You can also block or clear cookies and site storage in your browser settings. If this site's storage is blocked, we cannot see an earlier choice, so analytics and source attribution stay off unless you turn them on in Privacy choices, and any choice you make then applies only to the page you are on.
7. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), access controls, and secure infrastructure. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Opt out of the sale of personal information (we do not sell personal information)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information as defined under the CCPA.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at: